Help Centre Open AINE
Set up your event

Settings reference

Settings holds every option for your event in one long page. Tap Save settings at any time; you will see Saved. Live everywhere already. Guests' phones pick up changes within about 20 seconds.

The event#

The event section, here with details already locked.
The event section, here with details already locked.
FieldNotes
Event nameLocks with the other details. Details lock.
StartsMoves freely until the first shot, then by up to 3 days either way. For bigger moves use Postponed? on the Before tab.
TimezoneThe clock every time on the event is read on.
VenueShown under the name. Locks with the details.
OccasionSets the tone of the report and run sheet. Locks with the details.
Guest capacityHow many guests can join. Cannot exceed your plan's cap.
Shots per guestUsed when shot counting is set to per guest.
StatusActive, ended or archived. You can also end the event from the After tab.
Organiser or brand nameShown on the report and wall badge. Blank uses the event name.
Reveal timeBlank means a live reveal. Set a time and guests' camera rolls tell them the album reveals at that time.

Look#

Upload the Cover image and Logo or monogram. With the magic frame or booth on, you also get Artwork frame, portrait (3:4) and landscape (4:3) slots. See Cover, colours and magic frame.

The camera#

Camera options: review, camera-roll uploads, video length, magic frame and what happens when shots run out.
Camera options: review, camera-roll uploads, video length, magic frame and what happens when shots run out.
OptionNotes
Review photos before the wall shows themTurning review off approves everything already waiting.
Auto-approve anything unreviewed after1 to 120 minutes; blank means never. Auto-approval runs while a wall is open.
Let guests add photos and videos from their camera rollEach upload uses a shot. Videos over 80 MB are skipped.
Max video lengthThe field accepts 5 to 120 seconds, but the longest video is capped by your plan: 30 s on Spark and Glow, 60 s on Shine and Solstice.
Magic frameTurns the sparkle button on in every guest's camera, and opens the look editor.
When a guest runs out of shotsNothing more (the film is the film), Tell them to ask you for more, or Let guests buy more shots themselves by card at your plan's top-up price.

The wall#

Wall options with a live preview.
Wall options with a live preview.
  • Resting density: Single, Spotlight, Duo, Trio, Grid or Mosaic. You can change it live on the night from the Live tab.
  • Slide interval: 2 to 60 seconds per slide.
  • Backdrop: Blurred photo, Galaxy, Pure black or Your cover image.
  • Smart Display: fits each photo to its own shape instead of cropping.
  • Glass opacity: how see-through the panel around each photo is, with a live preview.

Guests and privacy#

Languages, your consent line and how long guest photos are kept.
Languages, your consent line and how long guest photos are kept.
  • Languages offered on the join screen: English, 中文, Bahasa Melayu, தமிழ். At least one.
  • PDPA line on the join screen: up to 300 characters. Blank uses AINE's default: Shots you take are shared with the host and the event album, and kept under Singapore PDPA rules.
  • Keep guest photos for: a number of days from 7 to 3,650. On paid plans blank means kept indefinitely; Spark albums are kept 30 days. A number here can only shorten how long photos are kept. Retention.

Wish character style#

When a guest draws a wish, AINE turns the sketch into a character for the big screen. If more than one style is available (for example Clay, Cinematic or Anime) choose one here. It applies to the next character made.

Well Wishes Book#

Choose the design of your Well Wishes Book: Linen, Midnight, Botanical, Floral or Gallery.
Choose the design of your Well Wishes Book: Linen, Midnight, Botanical, Floral or Gallery.

Pick the design your guests' wishes live in after the night, and tap Preview this design with your wishes. You can change it any time, even years later. The Well Wishes Book.

Save errors you might see#

MessageWhat it means
Details lockedThe name, venue or occasion can no longer change. Email support with your code.
Date can only move a few daysShots exist, so the date can move by up to 3 days. Use Postponed? on Before.
Plans change through checkoutUse the upgrade buttons on the Before tab.
That setting can only be changed by AINEA few fields are managed by the AINE team. Email support@aine.cam with your event code.

Still stuck? A person answers every email, usually within one working day.

Email support@aine.cam
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