Help Centre Open AINE
On the night

Album, approvals and pins

The Album holds every capture and every wish from your event. It is where you approve, hide, pin favourites for the film and download the lot.

The Album: every capture tagged with the guest who took it, with pin and hide on each tile, and the Wishes section below.
The Album: every capture tagged with the guest who took it, with pin and hide on each tile, and the Wishes section below.

Filters#

Along the top: All, Pending, Top (the AI's picks), Pinned, 📷 Photographer and Hidden, each with a count. Top, Pinned, Photographer and Hidden appear once they have something in them.

On each tile#

  • The guest's name (or "Guest"), and chips such as new, flagged, hidden or the photographer credit.
  • ♥ Pin: the shot must appear in the highlight film, ahead of the AI's picks. Pinned shots also cannot be taken back by the guest.
  • ✓ Approve (when reviewing) and ✕ Hide. Hidden shots leave the wall, the keepsakes and the download, but stay in the Hidden filter so you can restore them.
Shots are spent when taken

Hiding a photo never gives its shot back, and there is no delete button for guests' photos in the host view. This keeps the shot pool fair. If you need a capture removed completely, email support@aine.cam.

Automatic screening#

Every new photo and drawing is checked automatically for unsafe content (such as nudity, gore or hate symbols). Anything flagged is held back as pending with a flagged chip and the reason, even if review is off, until you decide.

Approving in bulk#

Approve all releases everything pending. You can also set auto-approval in Settings so nothing waits longer than a few minutes while a wall is open. Camera settings.

Download everything#

Download all builds a ZIP of every photo and video that is not hidden, in your browser, with progress shown as it goes. Use a computer with a good connection for large albums, and keep the tab open until it finishes.

Wishes#

Below the photos, the Wishes section lists every wish with approve, hide, delete, pin and reply. It also holds The couple's page and the switches for wishes. See Approving wishes.

Still stuck? A person answers every email, usually within one working day.

Email support@aine.cam
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